Who we are

At dustynamibia.com, accessible from dustynamibia.com, dustytrailssafaris.com and dustycarhire.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by dustynamibia.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy was created with the help of the Privacy Policy Generator and enriched by further information.

Represented companies

Dusty Trails Safaris Namibia cc

Purpose: tour operator for safari travelling in group trips or self drives. All tour offerings presented on this website are part of the Dusty Trails Safaris portfolio. Dusty Trails Safaris preferred car rental partner Dusty Car Hire are jointly presented on this website.

Legal form: Close Corporation (Namibia)

Managing member: Herman Oosthuizen

Company Address: eagle rock no. 12, pioneerspark ext. 1, Windhoek, Namibia

Dusty Car Hire Namibia cc

Purpose: car & camping gear rental company for safari trips. All car rental offerings presented on this website are part of the Dusty Car Hire portfolio. Furthermore Dusty Car Hire is the preferred car rental partner for Dusty Trails Safari trips.

Legal form: Close Corporation (Namibia)

Managing member: Herman Oosthuizen

Company Address: eagle rock no. 12, pioneerspark ext. 1, Windhoek, Namibia

Direct Contact

Carlien Steyn – General Manager Dusty Trails Safaris cc

Phone: +264 (0) 81 304 5744

Mail: carlien@dustynamibia.com

Herman Oosthuizen – Managing Member Dusty Trails Safaris cc & Dusty Car Hire cc

Phone: +972 (0) 58 414 6565

Mail: herman@dustynamibia.com

General Info and Enquiries

Mail: info@dustynamibia.com

What personal data we collect and why we collect it

The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis, as far as possible. These data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible. The use by third parties of contact data published within the framework of the imprint obligation for the purpose of sending advertising and information material not expressly requested is hereby expressly prohibited. The operators of the site expressly reserve the right to take legal action in the event that unsolicited advertising information is sent, for example by spam mail.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

To easily get in contact with us we do offer a contact form as well as the possibility to send enquiries or booking requests for trips as well as rental cars. In order to respond your contact we need to collect some basic information such as names, mail-addresses or postal addresses. This information is stored for 12 month for communication but will not be used for any marketing purposes.

MailPoet newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Log Files

dustynamibia.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

Like any other website, dustynamibia.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Contents from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of dustynamibia.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on dustynamibia.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that dustynamibia.com has no access to or control over these cookies that are used by third-party advertisers.

Social Media sharing buttons

dustynamibia.com does provide a floating button interface to easily enable the user to forward contents from the website in his/her own social media profiles. The functionality used on this website does not collect any personal data when using those buttons. The user will be directly forwarded to the chosen platform. Please note that when using those social media platforms the privacy policies of the dedicated platform. For more information please refer to the chapter Third Party Privacy Policies.

Third Party Privacy Policies

dustynamibia.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

dustynamibia.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in dustynamibia.com. This policy is not applicable to any information collected offline or via channels other than this website.

Analytic Services

Microsoft Clarity

To analyze use behaviors an optimize use experience dustynamibia.com uses Microsoft Clarity as analytic services. Clarity is GDPR compliant as a data controller. Clarity captures the user interactions on your website such as how the page has rendered and what interactions your user had on your website such as mouse movements, clicks, scrolls, etc. The code to capture this information is open source and available on GitHub. The data will be retained for web master’s consumption up to a period of 12 months from the time of recording. For more information, see the Microsoft Privacy Statement.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Who we share your data with

In case you enter any personal data in this website this data is not shared with any third party companies. Only authorized personnel from Dusty Trails Safaris or Dusty Car Hire may be allowed to use the data to get in contact with you.

For later detailed travel planning and booking a registration at your booked destinations may be required. This process is not part of the webpage but of the personal travel planning an organization process.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Your Contact

If you should have question according data protection you can contact our website administrator. Easiest way to do that is via mail. webmaster@dustynamibia.com

Additional Information

How we protect your data

Although Dusty Trails Safaris & Dusty Car Hire are Namibian companies we use German based hosting services to make sure to comply with high standard data protections laws from the very beginning. This includes certified backups, attack protection as well as automated updates to always run on the safest versions as possible.

Furthermore we try to use as less as possible 3rd party tools that could eventually use your data.

Of course only trained and authorized personnel from Dusty Trails Safaris & Dusty Car Hire has access to the gathered information.

What data breach procedures we have in place

In case of any detected data breach we will immediately reach out to you informing about the data loss as well as trying to close the security gap as fast as possible.

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